terms & conditons
GOTTA HAVE THEM
When you book your vacation with Reef House
we provide you with a Guest Contract detailing
all relevant information. You sign it. We sign it. You're ready to go.
Book 3 months prior to arrival - 100% payment
Book 9-12 months prior to arrival - deposit required
PayPal™ and Bank Transfer.
We acknowledge your payment within 24
hours of receiving it - by email
One-time cleaning fee of $85.00USD
Cancellations must be made in writing (email). 100% of your payment minus a $100.00 USD cancellation fee is refundable if the cancellation is received sixty (60) days or more prior to your arrival date. If you cancel forty (40) days prior to your arrival, 100 % of YOUR payment WILL NOT BE REFUNDED, unless another booking is made for that same time period for the same amount.
Refunds are not given for inclement weather. If, however, there is mandatory evacuation ordered by the Turks & Caicos Government, refunds will be prorated based on the days left in the scheduled stay, only those nights affected by the mandatory evacuation are eligible. If a hurricane arrives prior to your arrival and we’re unable to provide you with an accommodation: a full refund will be issued.
LOST OR STOLEN ITEMS
Reef House is not responsible for any lost or